PayStubCheck.com ("we," "our," "us") is committed to protecting your privacy. This policy explains what information we collect and how we use it.
Information We Collect
When you use our Service, we collect:
- Information you provide: Name, address, employer details, income figures, and other data you enter into our document generator forms.
- Payment information: Processed securely by Stripe. We never see or store your full card number. We receive only the last 4 digits and card brand for reference.
- Email address: Used to deliver purchased documents, send free paystub email backups, respond to support requests, and — only when you opt in — send occasional PayStubCheck updates, discounts, and product announcements.
- Support chat information: If you use live chat, we may receive the messages you send, contact details you provide, and basic technical information needed to provide support.
- Usage data: Standard server logs including IP address, browser type, pages visited, and timestamps.
How We Use Your Information
- To generate and deliver the document you requested or purchased
- To send your document via email after payment or after a free paystub submission
- To respond to questions through live chat or other support channels
- To process your payment through Stripe
- To improve our Service, troubleshoot issues, and understand aggregate site usage through Google Analytics
- To send optional marketing emails only when you affirmatively opt in. You may unsubscribe or request removal at any time.
- To comply with legal obligations
Data Retention
Form data entered during document generation is stored only as needed to generate and deliver your document. Paid checkout payloads may be stored temporarily in secure server-side storage for document delivery. Free paystub lead records may retain your email address, submission source, consent status, and timestamp so we can document delivery and marketing consent. We do not maintain a permanent database of your detailed payroll, employment, or tax form entries. Generated PDF files are not stored long-term on our servers.
Third-Party Services
- Stripe: Handles all payment processing. See Stripe's Privacy Policy.
- Resend: Used for transactional email delivery. See Resend's Privacy Policy.
- Vercel: Hosts our platform. See Vercel's Privacy Policy.
- Upstash Redis: Used for short-lived checkout payload storage and free paystub lead/consent records.
- Google Analytics: Used to measure aggregate website traffic, page usage, and performance so we can improve the Service.
- tawk.to: Used to provide live chat support on selected pages. Live chat may process messages you submit and basic device/browser information needed to operate the chat widget.
Cookies
We use essential cookies and similar technologies needed for site functionality, checkout, security, and document delivery. We also use Google Analytics to understand aggregate website usage and tawk.to to provide live chat support on selected pages. Google Analytics may set analytics cookies such as _ga to distinguish visits and measure site activity, and tawk.to may use cookies or similar technologies to keep chat sessions available across pages. We do not use Google Analytics or live chat tools to process payments or create documents, and we do not sell personal information.
Your Rights
You may request deletion of personal data we hold, including free paystub lead records and marketing consent records, by emailing support@paystubcheck.com. Requests are processed within 30 days.
Contact
Privacy questions: support@paystubcheck.com