Refund Policy

Last updated: January 1, 2025

No-Hassle Refund Circumstances

Because you preview your document before paying and payment confirms your approval of the document layout, we generally do not offer refunds. However, we will issue a full refund if:

• Your document was not delivered (email not received and download failed) within 24 hours of payment
• A technical error caused your document to generate with incorrect data that was not visible in the preview
• You were charged more than once for the same document

Not Eligible for Refund

• Dissatisfaction with the document design or layout (previewed before purchase)
• Incorrect information entered in the form by the user
• Change of mind after purchase
• Documents intended for fraudulent use (forfeited without refund)

How to Request a Refund

Email support@paystubcheck.com within 7 days of purchase with:

• Your order/session ID (found in your purchase confirmation email)
• The email address used for purchase
• A brief description of the issue

Eligible refunds are processed within 5–10 business days back to your original payment method.